Privacy Policy

Last updated: July 2026

This policy explains what information MashaAI Connect collects when you submit a form, request a demo, or become a client, how that information is used, and what rights you have over it.

Information We Collect

When you submit a demo request or contact form, we collect the information you provide directly: your name, email address, company or brokerage name, industry, and phone number if provided. If you become a client, we additionally process the lead data you provide to us — names and phone numbers of your leads — solely to deliver the appointment-setting and calling service.

How We Use Information

To respond to demo requests and communicate about our services
To deliver the AI appointment setting and calling service to clients
To improve our product based on aggregate, non-identifying usage patterns
To meet legal and compliance obligations, including TCPA-related consent recordkeeping

TCPA and Consent

For clients using MashaAI Connect to contact their own leads, the client is responsible for obtaining and documenting proper consent from each lead prior to any call, consistent with the Telephone Consumer Protection Act (TCPA) and applicable state laws. MashaAI Connect provides consent-capture tooling to support this, but liability for lawful consent collection rests with the client, as set out in the service agreement.

Third-Party Services

MashaAI Connect uses third-party infrastructure providers to deliver its service, including voice AI infrastructure (Retell AI), calendar and CRM integrations (such as Google Calendar, Calendly, HubSpot, and GoHighLevel), and form-processing tools. These providers process data only as necessary to deliver the service and are bound by their own privacy and security terms.

Call Recording

Calls placed through MashaAI Connect may be recorded and transcribed for quality, training, and transparency purposes. Recording practices comply with applicable state and federal call-recording laws.

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Clients may request deletion of their lead data upon offboarding, subject to any regulatory retention requirements.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of certain data uses. To exercise these rights, contact us using the details below.

Contact

Questions about this policy can be directed to the contact form on our homepage.

This page is a general template and does not constitute legal advice. Review with a qualified attorney before relying on it as your official policy, particularly for TCPA and state-specific compliance requirements.